CORONA VIRUS FAQ
All updates on the Corona virus
Last modified: 13 MAR 2020
All tickets bought through our official ticket partners Resident Advisor, Festicket, Appic and Partybussen will be refunded.
We can’t guarantee a refund for tickets bought through any other third-party reseller. Please make sure to always buy your tickets through our official channels.
What if I already want a refund beforehand (e.g. pregnant, negative travel advice, out of precaution) on my ticket in regards of the coronavirus?
As for right now, our normal terms and conditions apply. Therefore, you cannot get a refund on your ticket in precaution of the coronavirus. If you do want to sell your ticket, we advise to do so via Ticketswap.
We are following the guidelines and advice of the RIVM and the GGD at all our events.
We advise everyone involved, including visitors, employees, volunteers and suppliers, to follow the guidelines and advice of the RIVM and the GGD. These requirements apply to all viruses that can cause flu and colds.
For the latest updates by the RIVM, please visit www.rivm.nl/en/news/current-information-about-novel-coronavirus-covid-19
RULES AND REGULATIONS
It is not allowed to enter a toilet cabin with multiple persons. Urinating outside the designated facilities is prohibited. Offenders will be removed from the festival area and handed over to the police.
It is forbidden to climb stages, buildings, fences or other objects. It is also not allowed to take any objects/structures from the event area.
Film-, video-, professional photography equipment (cameras with large, interchangeable lenses) and drones are not allowed, unless the organization has explicitly agreed to this in advance (eg for press). Mobile phones with photo / video capabilities and normal (digital) photo cameras without detachable lenses are allowed on the festival grounds.
Camera surveillance is present for the safety of the visitors and the organization. There are cameras in various places at the festival site. In case of calamities, these recordings may be shown as support material to government agencies. During the festival, photographs and video recordings are also made for promotional purposes. Anyone visiting an event organized by Loveland Events agrees to these recordings.
Bicycles and cars must be parked in the designated parking places. If you fail to do so you risk your vehicle to be removed. Instructions of the traffic supervisors should always be followed.
Loud music will be produced at the event area. The organization is not liable for any negative consequences that may occur. The organization recommends using earplugs or occasionally visiting some of the quiet areas to give your ears some rest.
The program is subject to change. When specific acts are cancelled, there will be no refund of entrance fees or other costs. The organization will always attempt to find a replacement of the same quality level with a similar music style.
It is prohibited to smoke at indoor areas.
It is prohibited to wear clothes which represent any kind of sports team, other clubs or shirts with offending lyrics/symbols/tattoos etc. Keep your shirt on during the entire event.
It is allowed to visit our event with a guide dog, but we don’t encourage it considering the loud music and crowdedness. If you are planning on visiting one of our events with a guide dog, we ask that you contact us beforehand by sending an email to email@example.com so we can inform you about the best way to enter the festival.
Entering the event area is at your own risk. Diynamic and it’s employees cannot be held liable for any injury, material damage and immaterial damage of the visitors of the location/event.
In situations where the rules do not apply, the organization will decide on the measures to be taken. The decision of the organization in this respect is binding.